Medical Surgical Eye Care, P.A.
8919 Parallel Pkwy # 226,
Kansas City, KS

Good thing they are so close to the fairgrounds, this has been a complete and utter goat rodeo. I went in for the initial exam and the doc was very thorough in the exam. so far so good. Then it all fell apart. I ordered contact lenses since they are specialists, I should be in good shape. Well, they ordered a trial pair of contacts and told me to call them back after 30 days. I wore them, had some issues, called back and ordered a different prescription to address the issues and have another trial. The lady I spoke with (who was their resident expert they said) told me with shipping issues it was taking a while and to be patient. I waited 2 months or so and nothing. Called and apparently they were never ordered and I was told that I had to pay for contacts that were covered under my insurance. Not once was it ever explained how this process went or was any follow up done except to tell me they never ordered them. This has been an awful experience that there is no excuse for.

Very kind, and professional doctor and staff. Great experience going back for repairs and/or adjustments on eyewear.

We've seen Dr David for more than 10 years and I hesitate to go anywhere else, even after having moved more than 200 miles away. He and staff are attentive, competent, and give consistent care and support. He treats my glaucoma and has discussed and supported through the whole journey.