MedStar Family Choice - Maryland
5233 King Ave STE 400,
Rosedale, MD

I absolutely recommend Medstar family choice insurance. I have had them for many years. They provide great service in whatever department needed. I have had Mammogram, Colonoscopy, Cardiology and was satisfied in all areas.

They care about your well-being and health. The entire staff is very courteous and polite. Well knowledgeable about any treatment needed.

MedStar Family Choice is one of the best insurance companies that i have experienced , Great knowledgeable Customer Service. Best Doctors

Dr. Barrera is the best doctor ive had in several years since Dr. Alencherry left. He was nice, he listened, answered my questions. I didn't feel rushed. I highly recommend. To be honest some of the staff could use a little training in how to be nice and respectful to the patients, but that wont stop me from seeing Dr. Barrera. Thank you for being a great doctor!

The treatment that I received from each other staff members from doctors nurses the members who bought in my food. Everyone I came in contact with was a blessing to me. I am so grateful that God put each one of them in my life.

I really had to take the time to thank Ms. L. Butler at the Medstar Family Choice Office in Maryland for her consistent efforts, going above and beyond to assist me in securing an appt. I moved from PG County to Washington County, Maryland. I was getting nowhere with the customer service people and fairly frustrated having to explain over and over again the problem of finding a doctor. I was defeated and had given up. I believed that the customer service people I’d spoken to didn’t seem to care enough to take action to workout the details. Ms. Butler reached out to me again and again, she took the lead coordinating and speaking with customer service until we got in touch with the right people. I couldn’t and wouldn’t have done it with her. It was refreshing and an heartfelt experience that someone was willing to listen and take action. Thank you Ms Butler for making a different. ⭐️🌟⭐️🌟⭐️

My daughter has been going to the Georgetown Cancer Institute since November. Dr. Kancharla and his team are AMAZING! Every single nurse and tech in the infusion center is wonderful and caring, especially Mrs. Yvette. I can not say enough to express how great she is. She makes my daughter feel cared for and well... loved. No matter what section we are in, she comes to check on her. Her kind way and "bedside" manner is IMPECCABLE and second to none. She is such an asset.

I have had medstar for years and they have been great but the last year has been a struggle they don’t want to cover some medications that I need. They are trying to say it’s not medically necessary but my doctor is telling you I need them.

The discombobulated methods, low quality staff, and constant errors in patients records needs to be investigated. I got an email from MEDSTAR saying that yes they found a computer glitch that is corrupting my patient file information, for example, how are you not going to know my blood type or have it missing less that 2 hrs after the completion of a massive 8 hrs surgery, and I have multiple witnesses and it's all documented. MEDSTAR will not do anything to correct the problem and is willing to risk patient health over fixing a technical issue because they are upgrading to a new system " Epic" in 2027 so they are not going to put any effort or even notation that there are problems in my files.... THIS IS MEDSTAR CORPORATE, My Dr's, Surgeons, and Nurses have been amazing, although inpatient recovery care needs a major audit, this is all about the administration of this hospital not their medical staff.

Gdmorning I think MedS Family Choice has become one of the best Medical establishments around y'all services are so much better than before not only are services more accurate for us, the staff appears to be more compassionate about how we …

I arrived an hour before my appointment time and was still attended to promptly, with no complaints from the staff. The front desk reception was great — welcoming and efficient. A special shoutout to *Dr. Emily T. Cha*. Her explanation about my condition was so clear and explicit.I truly understood everything that was going on, and I left the hospital feeling much better and reassured. Thank you to the whole team for making a stressful visit feel smooth and cared for.

Dr. Jahedi far exceeded all of my expectations. He was incredibly kind, personable, and made my daughter feel at ease throughout the entire process. His medical assistant was equally wonderful—informative, compassionate, and genuinely caring. I was extremely nervous about the procedure, and my daughter was terrified, but they both went above and beyond to make her feel safe and comfortable through laughter, reassurance, and patience. I am truly amazed and deeply grateful for the care they provided. Outstanding support, service, and compassion. Thank you both so much!

I have been a semi proud patient for over 7 years. Don’t get me wrong I love most of the services I receive but then there’s those I have issues with and not particularly with the doctors. Usually I can honestly give them 5 stars but not always. I have experienced some great days with the staff and it shows and some “why did you come to work today” days. I get it it’s not always easy to put on a smile and be professional when it comes to the public, so once again why come to work? With all that being said I definitely appreciate the medical staff for their commitment, compassion, kindness and ability to smile through adversity. Thank you MedStar and keep it the good work.

My experience at this location at Medstar was excellent. Phyllis Jennings was professional, kind, respectful, extremely througho with the care i was very fortunate to receive from her. The Nurse was professional, kind, and people oriented. The front Desk receptionist's were patient kind and helpful, and the Lab Tech is willing to listen to you if you have any concerns. She a nice person. I'm happy with everyone there and the professional's who work there. Thank you All for making my experience a good one.

Haven't had the best experience with my pcp's in the past; all of whom have since left Medstar; and also with a few others who are still there. Most of the services I need have been covered and my CURRENT healthcare team are all decent; a welcome change because I was being unheard, misdiagnosed, shamed, and gaslighted so much by certain clinicians I was about to leave. I WAS denied a blood pressure cuff even though I told them the one I had never worked straight out of the box. Also, haven't had my thyroid med in 2 months now waiting to be approved for the name brand as I am allergic to other generic formulations. I do miss having regular Eyecare closer too; ophthalmologist use to be in my Primary Care building...now it's further away, and some have closed down permanently...I have to call Member Services now and see which regular eye doc is closest now: None really are convenient to where I live. Most of these reviews here so many people have had these super Perfect, Stellar experiences, wow; because most health insurance companies really don't. Still looking for that PERFECT 5 star experience with Medstar Fam Choice and anything else in Life for that matter. DO love my current PCP, Endocrinologist, Therapist, Retina Specialist, MOST front desk + support staff, & everyone so far in Outreach though.

So happy with MedStar and their doctors.This was the best possible choice I could have made. They are committed to the patient, their doctors are top notch!!! Their customer support is also very helpful.

I had a surgery just few days ago and I am so thankful to Doctor Campbell and her Anthesia team 🙏💗they were so supportive and kind . They have done their best 👍I am so happy with them especially Dr.Campbell is a down to the earth . But I …

My experience was brief. The lobby area was a bit small, not super crowded. The ladies at the front desk were nice, friendly and helpful. I would go back again if I needed to.

I have been going to this location for about 8 years. I have always had a great experience. Dr. Fox always listens and gives recommendations based on what your actually going through. I have recommended not just Dr. Fox, but, the practice as a whole to many people. Great practice with great nurses, doctors and staff.

I absolutely recommend Medstar family choice insurance I have had them for many year's now. I have great providers my children have great providers as well and they work with you for all medical needs n I also have great dental vision …

When I come here I’m always afraid, because of my pre-existing conditions. But I appreciate the nurses both male and female they take time to explain what’s going on and what they plan on doing.. Today I’ve had Ahmed Almakki, do my ultrasound, he was very compassionate thoughtful and over all nice person. Then had the pleasure of meeting Thomas with respiratory therapy and he also was very nice knowledgeable and patient… I really appreciate your staff.

Dr. O. Mupanomunda Is my two kiddos’ Pediatrician. My kids always look forward to seeing their ‘friend’ Dr.M., and always leave happy- even after shots. His nurse Chantel is also top notch! Her personality is wonderful and inviting, her knowledge is impressive. I enjoy our vists and always leave with more knowledge that I came in with. We had to switch health insurance to get this team for my youngest to receive proper care, so thankful we did. Their duties range from routine check-ups and vaccinations to treating medical conditions. But beyond their medical expertise, it’s their personality, empathy and quality of care they provide. (Would love a foot stool for the kids in the bathroom to help wash their hands, and a coat rack in the waiting room. -minor improvement to the already great practice) You can actually call the office and speak to the staff, and they hold ‘urgent’ vacancies most days! Never a long wait to be seen.

I just wanted to say I Love You guys and women. Each time I go to the doctors or dentist the MedStar people are always nice and polite. Please keep always being respectful and polite to each of your patients.

I had an excellent experience at MedStar Health in Alexandria. The front desk staff was friendly and welcoming, and the medical team was professional, knowledgeable, and caring. They took the time to answer all of my questions and made me feel comfortable throughout my visit. I highly recommend this location to anyone looking for quality healthcare.

Most of my healthcare is provided by the Medstar team and I have confidence in the care I receive, however there are some shortfalls. For sample: -Post hospitalization follow up appointments are difficult to obtain in a reasonable amount of time. -Prior authorization approvals for medication should take days and I’ve experienced weeks and months for medication needed to treat chronic illnesses. I’ve experienced both of theses matters more than once or twice.

I was very nervous but the doc n nurses made me feel at ease they were all very nice and took very good care of me and Doc Goddam is the BEST!!! During my surgery and all the appts she always listened to my concerns

Had a procedure today at Medstar and the staff were all prompt and kind and easy to understand. From check in to registration to the waiting room area to OR to recovery. Everyone was on point to work together quickly and efficiently. Clean …

Dr. Sianati is on point with her assessments. She is always on time. She or her office will call you with updates or with any changes. The only downside is she always booked so it is hard to get appointments.

The insurance itself is great but the transportation company they use (MTM formerly known as ACCESS 2 CARE) is bad. Very very bad. They lose track of where they dropped u off, sometimes u hv 2 wait hours for pick up - and there has been a few times to where they neva showed up to pick me up from my appointmen. They need to find a more better Transportation company

I have had the best experience with the best doctors at MedSTAR Family Choice. They are excellent at listening to my concerns and helping me come to a solution. The best doctors nurses and staff that I have ever met in a medical field. Thank you for providing such great healthcare for me.

This was the best experience I have ever had. Brenda was fast and professional on my check in. Once I got to the back I met Karleigh who was absolutely incredible. She kept me calm, checked in with me, offered music. This was a great experience for someone who is scared.

Worst medical practices and doctors! This insurance company will NEVER RESPOND OR FOLLOW-UP on anything! No matter how serious! However 2 weeks after you contact them for assistance, that you do not get! They send you a letter wanting you to review their response! At which time I once again ask for a follow-up and once again get no response! The state insurance board should investigate! Fed up being ignored!

One of the worse places ever I saw in my life because of their front desk low customer service and especially their lying as saying wait 1 mints then you will wait for 20 to 30 mints or more for scheduling an appointment, cancel or change etc, o any emergency mater. Currently I am on hold waiting for them as they told me, please on hold 1 mint to get referral and now it's almost 21 mints, unfortunately they didn't reply me back and it's not my first and its my 4th or 5th time. Even though 1 is greater for them because they deserve 0 out 10.