Wendy charged full price for $99 frames under insurance for loss when substituted from $197 frames and neglected to make them autogrey. Prism testing, which is free everywhere else I've been for the last 41 years due to my expense is $45 or more, non-negotiable. When initial cost didn't match the amount advertised, Michigan bounty law was ignored.

Really nice people at this location. Wendy was really helpful, had to work hard to figure out my insurance but stuck with it. Got an eye exam and the Doctor (had it 12-18) was so nice and cordial. I didn't end up buying glasses just yet but it didn't effect their level of service one bit.

I have dealt with Wendy for the last two years, I believe since having a whole new crew there... I love her, she is very pleasant and helpful. I will not go anywhere else for my optics. Wendy is awesome!