Michael Klufas
,
Newtown Square, PA

Excellent staffing and outstanding doctor: Dr Klufas.

My mother has macular degeneration and has seen Dr. Klufas twice for eye injections. Both visits left us deeply disappointed and concerned. The first time, she had severe neuropathy pain in her spine and thigh — so bad I thought she might be having a heart attack. When I went back for help, the doctor wouldn’t come out and told the receptionist to say it couldn’t be related and to contact her PCP or go to the ER. There was no compassion or concern at all. At our second visit, I tried to explain what happened before but was quickly cut off. The doctor seemed impatient, and the nurse roughly adjusted the chair without checking if my mom was comfortable. During the injection, my mom felt strong pressure and instinctively flinched. The doctor snapped at her, saying she has to keep her head still and that she would be very bruised. Dr. Klufas may look great on paper, but compassion, patience, and empathy are just as important as credentials — especially when caring for elderly patients. Sadly, that’s not what we experienced here. There are several doctors in this practice, and my mom has now been rescheduled with Dr. Fell, who staff say is kind and compassionate. We’re hopeful she’ll finally receive the care and understanding every patient deserves.

Best doctors office EVER!! Everyone is organized and coordinated. Upbeat atmosphere. Detail oriented. Very comforting to the patient. AND on time. Wait time is minimal to nothing. Office is clean and impeccable!! Smiles on staff as well. Dr Klufas explains everything in detail and always informative! My husband gets his eye shot with very little stress.

Dr. Klufas is always kind and encouraging. Always professional, and willing to answer any questions, and never misses an opportunity to ask about ourselves and family. His staff is always friendly and helpful.. I think they really want to make Dr. Klufas’s job as easy for him because of their respect. Overall we are giving our best as a review. Bob and Debbie Johnson

Dr Klufas is a wonderful retina doctor. He is very kind and always ready to listen to me and my needs. He has a great sense of what is best and explains everything in language I can understand. He uses the latest information and treatment for me. He is a very intelligent and knowledgeable person. I am happy to be his patient. 5 stars and kudos for him