Mid-America Eye Center
3830 W 75th St,
Prairie Village, KS

Apparently because of selling out to a private equity-backed corporate owner they are now closed and merging with a different practice that doesn’t take my insurance. Received zero notice.

Super disappointed. Scheduled appt months ago only to get there and see they are closed for remodeling and a sign saying they "tried" to call people... they had two phone numbers and an address they could have sent notice to ...

Never have been happy with this office but stayed much longer than I should b/c I wanted follow up from the same doc who performed my Lasik. Big mistake. The staff doesn't seem to work very well together & the entire process of an annual exam takes much longer than it should. When I called to have my records faxed to another doctor it was necessary to go to their office (10/3) and sign a release. I told her I had an appointment in 8 days and she wrote that on my release. It seems a release also must be approved by Dr. Perlman and he was out of town all last week. Even after the approval they still were not sent. When I asked why the additional delay she said they were very busy (never see anyone in their waiting room) and didn't have the staff to get it done any sooner, there were requests that came in before mine that haven't been done. It could take up to THIRTY DAYS!! One more side note: At Mid-American Eye Center I was scheduled every 6 months for glaucoma follow up. However, my new doc says that it unnecessary b/c my pressure was well within acceptable range.

I've been a steady patient since my kerotoconus diagnosis in 1994. My only complaints are the inevitable change only because I got to know the staff over time. When Myoshi, Cindy and Robin left, I was disappointed as I really liked them and they were part of my journey. Now with Manion gone and Unterman retiring, Beverly is the ONLY original staff member left. At my last appointment, I told Beverly she couldn't retire 😉.

I have gone to Mid America Eye for years and I have aiway received perfect service, good customer service and I have recommended my family and friends.

I've been coming here 4 over 25 yrs. I have nothing but great service. They did cataract surgery yrs ago & my eyes r still doing good. I buy my glasses here & that has worked out perfect. 4 me it is a great place with great dr & staff. I'll miss u dr untermann.

I've been coming to this office for over 10 years and every time I have a great experience. Dr unterman and Dr Troyer are the best!

I just have to say what a great experience I have had in my two visits leading up to my eye surgery soon. Dr. Unterman is tremendous and I am so glad I followed Dr. Troyer to this practice! Have to give every staff member from Kim and Teresa, and everyone that worked w me high praise! Oh, I can't forget Angela the 'Energizer Bunny' who worked w me prior to seeing Dr. Unterman! Angela you were a joy to interact with and appreciated your efficiency and professionalism! This practice deserves 5⭐️ stars and they are getting every one of them! Keep up the great work Mid-America Eye Center! CWO.

Bullshit, they write scripts that expire way too soon. Why should I pay absurd prices for exams and nonsense when my prescriptions work fine? I don’t need a new prescription every 2 years I just don’t and even if I do I can’t afford it. So they have denied my refill on my contacts, and essentially said, ‘you’ll have to pay us or go somewhere cheaper.’ It’s a racket. So I will continue to live and go to work in my broken frames, which gives me headaches, causes constant frustration which affects my mental health, and affects my self esteem. I can ONLY afford lenses I cannot afford a stamp of approval to buy myself lenses every couple of years. Thanks for nothing AT ALL

The front desk staff is always friendly and Dr. Manion goes out of her way to address any concerns I have. I always feel confident that my exams are thorough. I wouldn't go anywhere else for my eye care.

Dr Troyer is efficient and professional, yet so personable. He explained all of my test results in detail. I very quickly developed confidence in him and look forward to my yearly exam!

Excellent doctors Exceptional staff provide wonderful service with each and every visit. Recent doctor change has been a plus! The previous O.D. was good but not as great a listener. I need to feel heard. I've been a patient for 36 yrs minus 5 yrs I was out of state. I owe my vision to this office! At age 27 they discovered a birth defect that affected my vision my whole life. I am a bilateral corneal transplant receipient. For many years it was never uncovered that my glasses weren't ever the right strength. Long story.... Mid America Eye Ctr is my life choice! Dr Troyer Welcome to the family!

Professional and attentive staff. I was treated very well and any questions I had were answered immediately about my eyes and impending Cataract Surgery. I found Dr. Untermann to be extremely thorough. His confidence as a Physician and Surgeon was calming. I had no reservations in allowing him to perform my Cataract Surgery. If you’re apprehensive about Cataract Surgery for example, the OR nursing staff will allay any and all fears you have before, during and after surgery. Vision is a sense I took for granted. Now and in the future Mid-America Eye Center will be the only place I trust my eyes to.

Excellent facility that I've been going to since Dr. Untermann joined them at the Prairie Village office about 20 years ago. I have been a patient of the doctor for nearly 30 years. I was just a little kid when I got diagnosed with eye problems and the corneas were misshapen. I got sent to doctor Steven Untermann. After all these years I've moved to the new guy that took over named Neil Troyer. It's mostly because Steven has too many patients and Neil has a better schedule for my time. Joseph Parlmenn retired. The other long time doctor. Excellent service and moving to the new doctor has resulted in fewer wait times. It's too long for me to add all the good things I've experienced here. Unfortunately Bethany is the only tech left from when I started. Even Adam a guy I used to talk to left. There's been turnover with the staff but that happens when you're around nearly 30 years with a doctor. With that in mind a new lady was being trained who was Hispanic when I was in the office the other day. What that means is that there may be some rough patches because new people are learning the ropes. Especially with the front staff who seems to have radically been altered over the past 2 years. New people every time I come. And I only come twice a year.

In the time that I have had as a patient with Dr. Unterman, I have been treated with care, respect, and grateful service. I have had great results with the services both professional and the personal care. I am both grateful and satisfied that I used Midwest Eye Center for my eye care. Thank You!

I saw Dr Parelman for 25 years. It broke my heart when he retired. He gave me the best medical care I could have rec'd anywhere. I will certainly miss him and his smile and excellent care.

I have seen Dr. Unterman since 1989. He is an outstanding surgeon and practitioner, with knowledge in eye conditions. He has lectured to our local Sjogrens group and helped us. This was my first.visit with Dr.Troyer. He is friendly and knew about Sjogrens and dry eye. The staff has been great since I started with this office. Many of the staff have been there for several years. I thank everyone for their care and help.

I went here as new patient for contacts. My experience overall wasn't the best and I will be going elsewhere next time I need an exam and lenses. The reasons being: 1. Dr. Manion was in such a hurry to get my exam done and lenses in so that I could get out the door that I felt extremely rushed. 2. She was selling me on a newer multi purpose and more expensive lens that didn't work for me so I had to return and get another lens and get "re fitted" as fast as possible. 3. I had to return to order the lenses and make another trip to pick them up. Four trips and absences from work to get lenses that are not the as good a prescription for me as the one I had. My right eye is blurry now. I would return to have this corrected but they will charge for further adjustments even though the first adjustment was because of the more expensive lenses not working. 4) they took my insurance card and copied it but blamed me when they didn't know I had vision coverage so they charged me and were really not pleasant about getting the charge taken off my credit card. I had a much better experience at Target and didn't need to take off work repeatedly. 5) the staff argued with the doctor in front of me in the waiting room regarding when I would go back to the exam room.

I just saw Dr. Troyer yesterday after going to Dr. Parelman for many, many years. He was excellent! Very kind and gentle and explained everything about my eye health! very pleased because he has big shoes to fill and is doing it beautifully! Thanks so much for taking such good care of my eyes, Dr. Troyer!

Dr Unterman was fine. He was professional and knowledgeable. The problem was with his office. I have spent too much time in the waiting room at every visit. The most recent was over an hour. I had an appointment time changed without asking me. I was notified by text that my appointment would be at 06:30 instead of 10:30. I showed staff the bottle of eye drops I was using and was told that I can’t use it too much.This translates to me to be a recommendation to use it frequently, which I did. My next appointment, the same staff member told me me to use it no more than 4x/day because it has preservatives. In short, the office is disorganized and too many appointments scheduled each day. They are always short staffed along with other excuses as to why they are running behind.

The reason for two stars is because the other staff was great. The loss of stars is due to the office manager. She goes into a conversation with attitude. I liked the office and the nursing staff—they were kind and professional. However, the office manager, Laura, is the reason my husband and I will not return. She is consistently rude, talks down to patients, and creates a hostile atmosphere. The staff seems intimidated by her and unwilling to speak up, likely due to how she treats them. My main issue was being charged out-of-pocket for glasses after cataract surgery on both eyes. Instead of billing through medical insurance, they processed it under vision, and I had to pay $150 in addition to the $400 covered by insurance. When I tried to return the glasses—one lens was visibly larger than the other—the optical staff was helpful, but Laura took over and refused to let me speak or explain the situation. I also attempted to return to see the doctor replacing Dr. Parlaman, lights bothering my eyes and floater in one eye. I was referred to a different eye center. office. While there may have been a delay due to a follow-up surgery to remove film from my eye, Laura was still dismissive, unhelpful, and unprofessional. I’ve never had this kind of experience with any medical office before.

I have been a patient of MId-America Eye Center since they had an office in the Georgetown shops. I have always been treated well and the staff is very good with patients and their care. I will be 75 soon and I wouldn't go anywhere else.

We drive an hour and a half to come to Mid-America Eye Center to see Dr Unterman and it is definitely worth it! Dr Unterman does come to my city a few times a month, but we enjoy the drive to Prairie Village. Great office with Great staff. I recommend him all the time.

Everyone is warm and helpful. Dr. Manion is very thorough and helps explain what’s going on with my eyes. I have a family history of Type 2 diabetes and vision is an “at risk” aspect of Type 2 diabetes. I have a plan created by Dr. Manion that provides me with the comfort knowing I’m doing all I can to avoid going blind.

Sometimes you might have to wait a while to see Dr Parelman but he and his staff are well worth it. They are the reason I have vision. I have what has proven to be a stubborn glaucoma case that has required multiple surgeries and many, many …

A bit rushed, not very detail-oriented. I came in with info on my old prescription, and was told that it "has not changed" after my eye exam, only to find that the new prescription had been incorrectly switched between left and right eyes, …

Recently I had cataract removal surgery. Dr Joseph Parelman is awesome. He took great care of me, and reassured me that everything would be fine. And it was and still is. I highly recommend him. And kudos to the ENTIRE staff at this facility.

I think these three eyecare providers may have a toxic working relationship. They speak negatively about each other in front of patients and have complaints about the other ODs and MDs they work with and the treatment plans that were …

I went here for a basic eye exam with Dr. Annette Manion and will never go back!! If there was a zero star option I would select that. I had to make 3 different appointments here just to reconfirm the same glasses prescription and contact …

What an excellent Obstetricians office! Not only were the doctor's very professional courteous and patient with their patients but the remaining staff were more than helpful in diligent in make sure that I was fully understanding of my …