Midwest Eye Institute - Midwest Eye Institute
965 Emerson Pkwy Suite A,
Greenwood, IN

Called to try to schedule a medical eye exam today. The lady who answered the phone acted shocked that a patient was trying to call to schedule a medical eye exam. She was rude. And told me that I needed to have a drs referral. My insurance doesn't require a referral and I've never needed one for any opthalmologist I've ever seen. I wouldn't have minded getting a referral if they had been kind about it. First impressions are everything. Called Indiana Eye Surgeons. Told them my medical conditions and they have me seeing a doctor tomorrow! Their receptionist was incredibly kind and competent.

I really love this office, however, they never informed any of their clients that their pediatric office had moved. I went to the wrong location with both of my children in tow to be told it was in a different building. The wait time for the new area is significantly longer. Outside of this mishap, they office is great and the doctor is very patient with my hypersensitive/hyperactive son.

Staff is very nice. They overbook appointments and you have to wait forever to be seen. Its freezing inside. Bring a coat!