Millbrook Family Eyecare
61 Front St,
Millbrook, NY

Millbrook Family Eyecare is conveintly located. That said, it is not worth it. Eye exam went well or so I thought. Woman who assists with the glasses was horrible. Attitude, not helpful and pressured me into making a decision. Long story short, 3 months after my exam, I finally have a pair of glasses that work. The first frame was a disaster. I got it adjusted 5+ times before I insisted on I a new frame. I was actually told “maybe your eyebrows are uneven”. Nasty comments from woman about this is a one time deal replacing my frames. After picking up my new glasses and wearing them for a bit, I realized the prescription was not correct. I went back to get a recheck. Prescription was way off. Again, Nasty comments from woman about this is a one time deal.

I love this practice! When I first came to Millbrook Family Eye Care I was living in a temporary situation about 30-40 minutes away. Now, I live a 90-minute drive from there, but I decided to stay with them instead of looking for another doctor because I was so happy with the care I got there. I love that the staff is made up almost entirely of women. Everyone in the office is so friendly, patient, and helpful. I previously had the same eye doctor for over 20 years where I used to live, so it means a lot to me to have found a practice where I feel so at home. They are worth the drive! I highly recommend them!

Like the doctor but the office staff is in bad. Took mom there and they could not find her file, it was in the garage. When asked for a chair with arms, was told "we don't have any",so you make an 80 year old handy cap that can barely walk stand. The doctor went into his office and got a chair. When ordering glasses she felt pressured into getting things that she didn't want. Brought bad glasses because they were not right and was told very rudely and "you only get one redo so some make sure this is you want ". Will be looking for a new eye doctor.