Sophia Prinzivalli

I have a mixed experience. When I found them On 7/3 they were quick to see me and make an appt - I’d give her 5 stars for that Quick to call and deliver my first pair or glasses and sunglasses within the time limit 5 stars for that . I did the mistake of paying all at that time and then my second pair of glasses I has to call her after 3 weeks to ask about the status of my last pair as she never called me. It took me 2 months to be able to pick them up and she wasn’t available so now I have to go elsewhere as they are loose on my face - 1 star. 2 months of text tag trying to find a time I could come to the office to pick them up, she could have come to me but never did The first pair of glasses I picked up seem to have a problem with the coating but I can’t see her to discuss it so will have to go elsewhere I did not experience the “mobile” aspect as I went to her office at the shared space each time. (First red flag) I might use her again it if am in a pinch but not for more than one pair of glasses otherwise I’d rather go somewhere else

CARLA COUTO

I am so in love with my new glasses thanks to these ladies and thanks for showing up at Tropical Financial Credit Union health fair I so appreciate you ladies.