Molly O'neill
7034 Corporate Way,
Washington Township, OH

I hate to give such a bad review because I liked the Dr. but my original appointment for a new contact and glasses prescription started in August, and I still do not have what I paid for. I knew with the trial contacts I was sent home with something was off. I requested a recheck, this was done at no charge. My prescription was in fact off in my left eye, but she was having trouble pin pointing the exact number to prescribe. (I have astigmatism) She was going to send me home with samples of both, but needed to order some. I called back the next day to confirm they were ordered. The guy who answered the phone never put me on hold to check just said that it takes about 10 days and that he would call when they were in. About 15 or 20 days later, I called to check on these contacts because no one had called me. I spoke to an older lady who went to go check. When she came back, she just said it was a difficult brand to get in and that it would take another 10 days she was going to just re-order them. That was 20 days ago and I have not heard from anyone. I wasted about three months and over $100 for nothing. I’ll be going to a different doctor’s office.

Dr. O’Neill was amazing! She provided me excellent service, and as a self-pay patient insured her services were affordable. Her bedside manner is top-notch, and as a registered nurse I know this is not common anymore. Thank you Dr. O’Neill!