Monarch Eye Care
1101 N Main St Ste 304,
Summerville, SC

If I could give 0 stars I would ! I called practice to receive a contact eye exam , i asked throughly if my insurance covered it . I get the business are thirsty for new patients but lying to the patients to get them to come inside is unacceptable. I expressed i was training at a new job and leaving early was not a good look but in order to get my contacts i will have accommodated learning . Jennifer instead of filling understanding what i was calling about rushed me to come in office leaving my job early just to say she put me down for the wrong exam with no empathy or anything This is extremely unprofessional and i will never recommend anyone to come here ! Do not ever come here As far as the response THAT IS A LIE! I have the call recording for me specifically stating i needed to receive contact lenses . You all were greedy for money and instead of actually saying that you do not accommodate contact lens you all preyed on me to come in person anyway. Not professional and would not recommend thanks

I made an appointment on line for medical, I had extreme redness and pain in the right eye. When I arrived I was told it have to be changed to an office visit and would cost me $145.00. This is not charged to my insurance. I hade to be evaluated to determine if it was medical then they would charge my insurance for further visits. This is only a way of getting more money out of you. I went to another doctor and was only charged my copay. This office and doctor should not be trusted. Some doctors use the excuse they need to evaluate you to determine if it's medical or vision. So you have to pay for the evaluation. Not true.

Called for a issue with my eye, they got me in right away. Thank you for all the follow up calls aswell. Happy to say my is all clear, now time for a real pair of eye glasses no more readers ...