I had a 3:20 appointment. I arrived way early (like 40 minutes early) but still was not called back until around 3:40 and that only to get the drops to start dilation. However, a girl came in with her dad around 3:30. While my eyes were dilating, (waiting in the lobby) she was called back. I overhead them say she was there to see if she needed glasses which I'm assuming would include dilation. I finally got called back - took forever for McFaden to come in. You could hear talking in the hallway and it sounded like the Dr and the girl's dad. When I finally got out of the office (4:40) no one was in the parking lot except for one car....so maybe there was one person left in the office finishing their exam. But how did the family at 3:30 get ahead of my appointment and get finished????? If they were late, they should have been worked in. They are soooo slow here and for one optometrist, they definitely overbook. Who wants to sit in a waiting room with everyone coughing???? I will be looking for another place as well.

I am with my mom. My mom likes the care but the waiting room is like cattle. 18 people in a space 15 square feet is a little more than ridiculous and disrespectful of patients and their family’s ( caregivers) time. An hour later after her appointment and we are still waiting to see the doctor. Patients are giving each other the “ I know it’s crazy that we are still waiting but what can we do “ look. I see from reviews below that this is not a new issue but it does not seem important enough to modify their scheduling template. We will really try looking for another eye doctor just because of this.

I've only had one appointment and my experience was wonderful. I had a full eye examination and was scheduled for surgery. On the day of my scheduled procedure I needed a medical release therefore the surgery didn’t happen and was supposed to be rescheduled, but from that day I have not heard from Montgomery Eye Physicians. No explanation as why they're not providing me services. I have called several times to inquire but to no avail, no answer, nothing. I will move on and find a doctor who can at less give me an explanation.