MyEyeDr.
104 S Washington St,
Hinsdale, IL

I’ve been using MyEyeDr for quite awhile and I absolutely love them. Great selection and great staff. I usually work with Chris and he is awesome with helping find the best pair to fit your facial structure. MyEyeDr prices are kind of on the expensive side but at the end of the day, you get what you pay for. I highly recommend them.

Glasses were ordered in August 2023 and had requested a tint to them. Have gone back several times to get the color of the tint to what I had asked for and each time the tint was too light the last request was made to just go up one number on the tint. Went yesterday (November 3, 2023 ) 4 months later to pick them and the lenses were tinted black!!!! This is more than going up 1 number on the tint. When I walked in the Optician just turned the other way and pretended not to see me and did not help me. Caroline was not helpful at all. I asked why they can't get it right and her response was "I don't know". Lot of money was spent on the lenses and frames for you not to get them tinted right is totally unacceptable as is the attitude with the staff, they are not customer oriented. The only nice person at this location was the eye doctor himself, he is very pleasant, friendly and customer oriented. Very, very disappointed with the service I received and will not recommend MyEyeDr. to anyone. 4 months is a long time to get a pair of glasses made, it was very frustrating, in addition all the time going back and forth for the glasses to continually be wrong and no one taking the initiative to make it right, not even an apology. I asked to have my name removed from your mailing/contact list I do not want to receive any text/reminders from your office, I will not be returning to MyEyeDr. I will be looking for another place to have the glasses done correctly. This review was written on behalf of a disappointed and previous customer, Agustin Ortega.

My experience was not the best couple years ago but Caroline, is very kind and polite; she help us with my son glasses and made sure that they fit perfectly! I highly recommend this location. She made it all better, great staff! ☺️