MyEyeDr.
11720 Olio Rd,
Fishers, IN

My Eye Doctor at Olio is AMAZING! Dr. Karen is truly a ROCKSTAR! And it is obvious her staff loves her because they have been with her for as long as I remember. They are also spectacular! My husband and I drive over 25 miles just to see these great folks!

Scheduled an appointment for right eye pain. Spoke to the office twice because the first time I was disconnected. My appointment was for 2:20 pm and I was told to bring my medical card due to nature of the visit. Went to appointment and was turned away because doctor wasn’t credentialed to take insurance, despite website saying “We welcome all insurance.” I asked to pay out of pocket and the receptionist had to ask a gentleman beside her what that would be. He didn’t look at me but said it could be “$95 to way north of that.” I asked what my options were because my primary care Dr said I had to go to ER if not seen today. They suggested an appointment to another office that was for 2:40 pm and was a 30 minute drive. They had no other solutions. I can understand that there is only so much that can be done when it comes to insurance, but maybe figure that out before having someone with an urgent need wait all day just to cancel their appointment. And if someone is offering to pay out of pocket despite this, maybe be willing to set that up or at minimum speak to them instead of looking down and pretending they’re not there. Will never come back here.

I have been coming to MyEyeDr for several years. My most recent visit was for my two daughters. Jake quickly greeted us with a smile and was very helpful getting us checked in and providing insurance coverage information. Tori also greeted us and is always so friendly and personable. Dr. Bickel always spends time providing information and answering any questions we have. She’s very thorough and personable. You can tell she cares about her patients. Danielle was very helpful ordering contacts and helping us determine the best use of our insurance benefits. I highly recommend MyEyeDr!