MyEyeDr.
1211 S Fern St,
Arlington, VA

This location is super unprofessional. I came in here another time to simply pick out my glasses. They had me waiting and waiting til the point I had to leave because I had other obligations. I come a whole other day, and they had me waiting forever AGAIN. Someone claimed they had to jump on a call, and I had to wait for a “coordinator specialist” who wasn’t coming In for another 35-45 minutes, while I’m also seeing 3/4 employees walking around. Why is it so difficult to simply pick out glasses at this location? Every single time it’s something. I’ve never experienced this issue at any other location

This is the most unprofessional office I have ever dealt with. I confirmed and pre-checked in online and by text. Then 3 days later, the day before my appointment they called and said they never got confirmation so they scheduled someone else at my time. They said they never sent a text and I still have it on my phone and the confirmation that I clearly shows I confirmed. They told me my only choice was to wait and get worked in possibly or schedule for another day. That's NOT my only choice. I chose to go to a more professional location. Save yourself the frustration and find another office that actually has a business mindset.

Amazing customer service! Just got into DC, airline lost my luggage and I was without contacts and solution! Jason took care of me and got me all setup! Saved the trip! Thank You