MyEyeDr.
1249 W Main St,
Waterbury, CT

It states be arrive 10 minutes early. There were not ready. When I tried to open the door at 7:55 am both ladies just started at the door.. The selection seems much smaller than prior. The lady that assisted me just pointed at everything when I picked out glasses she said those were a charge even tho she pointed to the selection that I picked from . Just a bad experience overall. The old location, those ladies were nice and polite. I loved going there. I WILL BE CHANGING MY LOCATION MAYBE EVEN ENTIRE EYE DR... NOT A HAPPY CUSTOMER.

I have a family of 5 and 3 are kids I showed up 10 minutes late getting my family ready to get there . The lady in front was so rude in front of my family with a serious face saying plainly your late you have to reschedule. I don't recommend this place at all unprofessional, rude , and nothing near family oriented. This place will be out of business soon , I suggest removing the lady at the front desk . Can't believe she gets paid to be rude to people like that dragging that business down and customers walking out that door.

My eye exam was good. The doctor was very professional and asked/ answered my questions. I ordered glasses, the man assisting me was very helpful and patient. They took about two and half weeks to come in. I expected about a week. The glasses are nice, however I needed them adjusted and one pair was good the other pair they couldn't get it adjusted after 3 times so I left it alone and figured I give it a few days. The girl assisting me seemed like it was a bother since she had to go in the back room to fix them or pass them along to the tech. Waiting on her I noticed another customer asking about his adjustments and the same thing. Seemed like they get bothered when hey have to go back to fix them. The glasses fell off my face when I bent over and they don't sit on my face well. Wearing them all day I get frustrated having to play with them constantly. I am going to try another My eye doctor location to see if they can fix them to my liking.