Kiril Mitev

Made appointments through the online system twice and both times the appointments were rescheduled without asking me if the new time is suitable. Update: decided to give another try and was able to schedule. Exam went fine and Dr. H is a very nice person. Glasses associates though need a serious re-training, unless the place DOES NOT want to sell glasses. Went to buy glasses and the associate could care less to help me with options or choices, just told me I can't pick yellow label. Took my prescription with me and will look for another place to buy from.

Brailey Loeffler

zero stars. horrible customer service!!!! it took a month and a half to get my glasses after i finally called and they said they were “lost.” so magically they re ordered them and then two weeks later i got them after being told 7-10 business days when i ordered them the FIRST time. The lady at the desk was very rude and talked to me like a child when i asked questions about frames. I didn’t know there was hidden fees and thought i was covered by insurance for glasses but ended up paying almost $200. i felt like i was taken advantage of because i look young. now two months later i get a bill saying i owe $56??? i have my receipts. i don’t owe ANYTHING. i would never go here again. The eye doctor was nice but not the older Hispanic lady. way overpriced and billing me for random stuff. i have my receipt i OWE NOTHING! i should of been the one getting paid, if anything, because who “loses” someone’s order and doesn’t call them?! i wouldn’t of known if i never asked. after my review i was told charges would be dropped and it never did.

Leah Galey

Absolutely wonderful customer service and the doctor was also very helpful and giving us a complete and thorough exam. Salamae helped us with eyeglass fitting. Her years of experience was amazing! My daughter has a new eye dr and place while she attends TAMU!