Sadly, this place does NOT have it together. Both my husband and I had a good experiences with the doctors but the rest of this place is a nightmare Unfortunately, for my husband, 1st pair of glasses came in wrong. Second pair ordered, and almost 2 months waiting and nothing. No return calls when we would call to check on them. I went in twice and last time I believe I was told a lie as Maria said she called the lab and they were to be in exactly a week later. Come to find out, they were never ordered per another employee. (His name maybe CB but not sure.) He said it was a mess and it was their fault. We ended up getting a refund and going elsewhere. In the interim of waiting for the return of my husband’s 1st pair, husband’s friend went in and he also had a horrible experience. Doctors are decent but rest of the staff is awful. Update: As you can see, someone responded to our review asking for us to reach out to them. We tried but it constantly says invalid email address. Plus, they HAVE all of our contact information so if they truly wanted to correct their errors, they could have easily contacted us. This response was just to make it appear to whoever reads this as they were trying to get to the bottom of this ridiculous situation but in our opinion , they really are not.

This is my first time here for an eye exam and for contact fitting. The staff here are the best of the best. Everyone is pleasant, friendly, helpful, and patient. Dr. Gerald is amazing, very thorough which I truly appreciate. I highly recommend everyone to come to MyEyeDr.

The Optometrist is AMAZING, he explained everything and was very supportive. The location is very accessible, the inventory of frames and the pricing is great, and the STAFF is absolutely FABULOUS!!! The BEST! So grateful for their services and they are and will continue to be “MY EYE DOCTOR”!!!! Jacksonville-Atlantic Blvd location