MyEyeDr.
212 State Rte 312,
St. Augustine, FL

Best fit and value I’ve ever had! Two pairs within my budget! This is first time with rx sunglasses and I am loving them! Rob took the time to understand my concerns and give me the best possible outcome for my prescription strength (+8.75)! Everyone was very helpful and the exam went very fast. I can see comfortably and most importantly no more fishbowl glasses; AMAZING results!

⭐⭐⭐⭐⭐ INCREDIBLE Experience! From the moment my husband and I walked in, it was 5-star service all the way. We were welcomed by Aaron, the GM, who was incredibly knowledgeable and attentive, along with Nicole at the front desk and every single person we encountered — we immediately knew this was the place. What sets them apart is that they don't try to sell you glasses. They actually listen to your needs and are genuinely intentional about meeting them. The biggest reason I came in was because of Rob, the optician — and he exceeded every expectation. He is sweet, caring, and an absolute genius at what he does. When I picked up my glasses today, he made sure they fit perfectly and that my vision was exactly right. The level of care he showed both me and my husband was remarkable. Rob has an amazing gift, he is discerning, intuitive, and goes so far above and beyond that it's hard to put into words. He is exceptional in every single area. Thank you, MyEyeDr. St. Augustine, for the standard of excellence you bring to this community. We are customers for life!

I'm really thankful that my husband got an appointment with MyEyeDr. Everyone we interacted with was kind, professional, informative, and compassionate. He can barely see without his glasses. Both pairs he had have been broken for awhile. He had been holding them together with duct tape and wire for months. Unfortunately, he was told he couldn't even work until he got glasses. Well, MyEyeDr took care of his exam and we are waiting on his new pair, thank goodness. I just want to put a spotlight on an awesome employee they have working there, Mr. Robert Dunn. We asked him if there was a screw or anything he could lend us to get his old glasses functioning while we were waiting for the new ones to come in. Mr. Dunn went above and beyond by putting a larger screw in one of his broken pairs, and took the other overnight and managed to get the lenses fixated into a temporary set of frames until his new pair comes in. My family is very grateful for his compassion, because rent is coming up and we can't afford for him to miss work due to not being able to see. Mr. Dunn really made a world of difference for us as we are waiting on his new pair, he will be able to return to work. Thank you so very much for the excellent service 🌟🌟🌟🌟🌟

It's my first time here and while the wait may be long due to being under staffed, the customer service is impeccable !!! From Jennifer at the front desk to Katie to Nicole the service was amazing. Nicole actually went out to my vehicle to get my Cane which I left behind. I had terrible back spasms during my visit and all staff were very attentive. I thank you all for your kindness. 🙏❤️

Do not go here. Showed up for my appointment. I am in an wheelchair and the lady working the front desk would not even talk to me. 45 minutes after my original appointment time I was finally seen which guaranteed I would not be able to look at glasses. All of the employees out front were in a hurry to leave for the day. We went to another store to pick out glasses (Palm Coast) where they were extremely helpful. Afterwards we noticed that they had given me someone else's paperwork. A clear HIPPA violation and not only that it was entered in the system under me. Had we not caught it my prescription would have been completely off. Go to a different location. They don't care about their patients here

Time to find a new eye doctor. I have been going here for almost 15 years, and it’s always been an easy and enjoyable experience. Earlier this year I had gone in for a contact appointment to get a new annual supply of contacts. I did the exam and they wanted me to try a new kind of contact for astigmatism they said may be more comfortable. They ordered me trials, and then I came back in a week or two to get them. I wore them for a week or two to see if I can get used to them, but after a couple weeks I just liked my old pair better. I told them I wanted to order my old pair and they had me come in wearing my current contacts to make sure they still fit my eye ok still. Afterwards, they placed the order. Fast forward months, and I’m grabbing my contacts at home and see I’m almost out, and realized I never got my new order. I called to inquire and they had no clue what was going on. The first person I talked to said that she couldn’t even find the order. She said she’d call me back. She then called back and said the order was picked up on 8/4. I told her that was impossible because I was out of town that week. She seemed confused herself and said she would have someone else call me back. I get a call back and I’m told that they were just marked as delivered. I asked when and she couldn’t tell me. I asked for a tracking number and she didn’t have one. I told her if they were shipped there is no way they shouldn’t have a tracking number. She said I could make another order but it would have to go through my insurance. I wasn’t paying another $700 for contacts I never received. I said I need a tracking number or I was going to dispute the charge with my bank. She said she’d call back. She calls back and gives me a tracking number. I go online and enter the tracking number and it says it’s either invalid or since more than 120 days went by I can’t get the tracking information. I’m not even bothering calling back as they were zero help. Basically you’re S.O.L mentality. I never received my ordered. After 15 years I will be finding a more organized eye doctor. I understand they went through an entire staffing change earlier this year, and not for the better. It’s not my fault their disorganization caused my contacts to go MIA. Very disappointed as I used to love going there. So I guess I’m just out of an annual subscription, and I’ll be wearing glasses until I find a new doctor.