Scheila Berres

My first time time at this place. Everything was great until I have to purchase my eyeglasses. They push you into ordering the cheaper quality frames for a really high prices . I waited 7 days to get my prescription glasses , i sooner I put them on the lenses fell off. They sent it back , waited another 7 days , still the same the lenses were falling off. I spoke to the office manager about getting a refund, it took several phone call until she refunded my credit card. She is very rude and kept hanging up the phone on me or wouldn’t answer my phone calls.don’t come here for your your prescription eyeglasses, they use a really horrible cheap glasses lab.

Luis Joseph Castle

This was my first time visiting their office. I initially had an eye examination with Dr. Michelle Hebert, O.D. who was very professional and pleasant in her demeaner. Afterwards, I was attended by Tammy Bradshaw who helped me pick out my new glasses. She was also a delight and personable. Overall, I give them 5 stars for excellent service and will recommend them to others. :)

t

Being a DOCTORS office you’d imagine the staff would speak to patients a little nicer. It’s such a shame because I’ve been going here for about 20 years- & in the last year, man it’s been such a downhill decline. Whoever owns this location, your staff needs a course or two on how to speak to patients who are PAYING you for a service. I don’t care who you are, treat people how you’d want to be treated. Such nasty people at this location, such a shame.