I came to this office earlier this year, they rushed me in and rushed through the appt. Staff was not very friendly. Was made to feel like the last customer holding them up from getting off of work even though they were supposed to be open for another 3-4 hours after my appt. My prescription was backwards and my contacts were blurry. I was told it was my eyes adjusting. It definitely wasn't. I have been to different locations in GA from this same company and had a great experience. So I was excited when I moved to Montgomery and saw there was one here. But I quickly learned that the service here is NOT the same! I Will NOT be back to this office!

Update: Their social media rep decided to call and offer to make everything right as long as I pay a copay difference of $27. That's right! As long as I pay to correct their mistake, they'd be happy to fix it! So, I'll also attach pics to show that I've ALREADY paid for what I wanted, but never got it because THEY put the order in wrong, so now I have to pay to fix their mistake. Don't even go for the exam. They don't care about their clientele. They just want to bill insurance. The optometrist herself was great, very friendly and seemed to want to help. That's about the end of the praise. I ordered a nice pair of glasses, opted for the blue tint, anti scratch, the whole package. To bad when they came in, they had neither of those coatings, nor did the staff bother to make sure they fit. No worries, I'll adjust as I go! Except the scratches became the focal point after the first time I cleaned them. I called to ask about the coating, and was basically told too bad, you accepted them, no refunds. Go for the exam, skip buying anything or trusting any of the other staff.

This is my first visit. I had no idea about this clinic. All I knew is I needed an eye doctor for me and my son. My wait time was probably 15 mins. The staff was so professional, friendly, thorough, and detailed. I felt welcomed from the front door and during the procedure. The female doctor was patient with my small child and talked my child through the entire procedure. The office is clean and the doctor was wiping down everything and sanitizing. I like that alot. My only draw back is I didn’t know that “taking pictures of the back of my eyes” is not covered by my insurance. Nobody told me. Which means I paid more than I had plan to. I suggest as they are doing procedures on you, ask if your insurance cover it. I was left alone to pick out the glasses. Other than that I highly recommend this office for your eye visit. I will be going back. I’m glad I found this office online.