MyEyeDr.
262 Brockett St,
Newington, CT

Everyone was really friendly! Dr. Tran was very straightforward and patient when explaining the results of my eye exam and answering any questions I had. Plus, China was great and helped me understand that I could get a new pair of glasses for really cheap with my insurance (and helped me try on a bunch of pairs).

Recently had a very disappointing experience with this office. The same day I received my glasses I had a complaint about the prescription, I had to wait another 2wks( with no glasses) for an appointment to check them. That should had been my first red flag, but if I'm being honest the first appointment should had been my red flag. The first receptionist that greeted me was not the nicest person, very dismissive. So I was helped by someone else she helped me pick my glases. As soon as I walked in the building I received nothing but rudeness and attitude. I still sat there and waited. Was I late? Yes. Did I know I would have to wait ? Yes. But so did everyone else because the receptionist pointed at everyone sitting while informing all of us that I was13mins late and three customers took my time slot. I was taken back by the attitude but I waited. I had to ask for my glasses to get checked while I sat. I honestly thought that i was going to be in and out but that did not happen. I end up calling my insurance company to ask about me being charge again for this appointment. After 45min the doctor comes out to get me and while I'm on the phone with customer service for my insurance the receptionist with an attitude once again is telling me basically to get up and go in the back or he will have another person who by the way came in later will take my place . He also said this with the attitude in all in front of the provider. I was over the disrespect. I told the receptionist that he was rude and unprofessional and that this whole experience and the way he had been treating me was unnecessary, I've been nothing but but corgal even with the unprofessional ism. The way he spoke to me could be heard by the insurance provider. The insurance provider ask me if the voice she heard was the doctor. When I told her that it was the receptionist and the doctor was next to him.She told me to have them issue me a refund so that I can go someplace else. So I did just that.

Most professional, most efficient, quick, and helpful eye appointment I've ever had. Also made my appointment online in 2 minutes for the same week. 10/10