MyEyeDr.
3354 W Friendly Ave Suite 147,
Greensboro, NC

I came in for a eye exam. I was welcomed as soon as I walked in by a nice lady name Denise (the manager). As busy as they were, they got to me in a timely manner. The technician Celeste was extremely polite and helpful. She took my retinal photos and got me set up for Dr. McFarland. Dr. McFarland did an exceptional job on my exam. Overall was very satisfied with my appointment, even with how busy they were. The technician Celeste even help me pick out a pair of glasses after they closed. Customer service is out of this world. 10 out of 10 would recommend. This team at my eye doctor is extraordinary.

I had a wonderful experience with the staff during my eye appointment. From the moment I arrived, everyone treated me with kindness, professionalism, and genuine care. A special thank you to Dava, my technician, who made me feel comfortable throughout the visit. Dr. Woo did an excellent job explaining everything during the virtual eye exam. I was honestly a little hesitant because I'm used to a doctor being in the room, but the experience was much better than I expected. Madison, the optician, was also outstanding, and the team member who helped explain my eyewear options was knowledgeable, patient, and never made me feel rushed. I am a veteran who was referred through VA Community Care. While I have serious concerns with the VA referral process itself, not this office, the care I received here was exceptional. The staff even heard my frustrations, yet they remained compassionate, professional, and focused on providing excellent service. I do wish the VA would reconsider its policy. Veterans should be allowed to purchase or receive their eyeglasses through providers like this one, even if it's through a limited selection or partnership program. Continuity of care matters, and when veterans find a provider who delivers this level of quality and customer service, we should have the opportunity to continue that relationship. It would be a meaningful investment in veterans' overall wellness. Thank you to the entire team for making what could have been a frustrating day into such a positive experience. Your excellent service did not go unnoticed.

Mixed experience that started promising but ended with a serious concern. My first visit was for ongoing eye irritation, redness, and itching — not seasonal, just a daily struggle. The comprehensive exam was thorough: vision check, infection test, the works. I appreciated that. However, my doctor's initial recommendation was simply to continue my old eye drops, which weren't helping. Only after I pushed back and explained how much this was affecting my daily life did she suggest something new. I shouldn't have had to advocate that hard to get proper treatment. I was also told I had $150 from my insurance for eyeglasses, so I asked about UV/blue light glasses given my diagnosis. She said I'd need a separate appointment for a vision exam — even though a vision exam had already been performed. That felt unnecessary, but I scheduled it anyway. At my second appointment, the nurse informed me that a retinal image ($45–$65) was required by law alongside the eye exam. That immediately didn't sit right with me. I asked if it was optional, she insisted it was mandatory by law. I cancelled on the spot, called my insurance directly, and they confirmed it is completely optional. My insurance is through my corporate job — one of the best plans out there — and they were very clear about it. I don't know if this was a miscommunication or an intentional attempt to overcharge, but either way it's not acceptable. I thought I had found a great new eye care provider. Unfortunately, I won't be returning.

My first appointment and it was awesome! I was not excited about having to find a new eye doc when we moved to Greensboro but Dr. Tubolina is absolutely fabulous and I am ecstatic to have found my new vision care! Emma, the tech who handled the pre-exam process is terrific and I am so grateful for Madison, the optician tasked with helping me find new frames. I told her, "I am troublesome but appreciative!" and she was so kind, so thoughtful in guiding me so that I could make my perfect choice! My sincere thanks to all of you!

As soon as I entered the building I was greeted with a warm welcome, a smile and an offer to help me. The office was very organized and clean and had a large selection of very nice eye frames. The employee who helped me on 6/20 was very knowledgeable and had such a nice personality. I was having trouble making a decision on which eye frame to buy and she found one that I love. She was very patient and kind. My experience was a very positive one and I will definitely go back again

Took my daughter here for the first time to have her prescription filled for new glasses. Crystal the receptionist was pleasant and nice. The doctor was nice but a little rushy and somewhat sarcastic. I didn't care for that at all. Besides that, it's a nice office and my daughter picked out the frames she like with no problem, she had plenty to choose from. Will be back in 2 wks to pick up her glasses.