Sat for 15 minutes after my scheduled appointment time. I decided to ask how much longer the wait was and was told another 20 minutes and I could reschedule if needed. So if I didn't ask someone wouldn't have thought to update me?! I'm thinking how inconsiderate to not let me know there's such a delay when I'm sitting with a newborn baby. And just to tell me to reschedule after this was my 2nd time rescheduling because their system sends a text when you call in to make an appointment which allows you to book online and their system double booked. So many inconveniences. Definitely don't waste your time with them.

Nov 6 I put order in for oakley glasses order over two weeks still waiting. Worker went in back room to look for 15 min . I'm still waiting . He's cleaning them now they came in day before was too busy to call me but all good!

Kerry was very very helpful. We sat for a long while as she did her notes and math to make sure I got the best deal between MyEyeDr discounts and my own insurance. I had to get three pairs of lenses and two frames and it took a while but she was very helpful and kind about it all!