MyEyeDr.
3801 Northside Dr,
Macon, GA
Get online care · myeyedr.com
3801 Northside Dr, Macon, GA 31210, United States of America
+1 478-475-1600
https://locations.myeyedr.com/ga/macon/3801-northside-dr
M D T
1 year ago
I have been going to MyEyeDr since 2019 and have loved them! Kelley Simmons is seriously the best, too! She always takes good care of my family and me and the doctors we've seen, especially in the Macon office, have been wonderful! Definitely recommend 10 out of 10!
Cj Jordan
1 year ago
My wife and I made appts here. They sent a text asking us to confirm with a link to click. The link required you to have a portal account but had no option to create one. We later got a text saying "We are looking forward to seeing you tomorrow at 10:40 for your appointment!" We assumed this to be confirmation of our appointments. Nope. We took off work only to be told when we arrived that they gave our appointments away despite their office having sent a confirmation text and sending no warning that the appointments would be canceled.
They said they intentionally book overflow and cancel any appointments that don't confirm. a) it would have been nice to know the appointment was cancelled before we took off work and b) who intentionally overbooks customers?? How is that part of your business model?
Terrible customer experience.
Anita Crowley
1 year ago
Our visit was TERRIFIC! We were assisted by Megan Semmler. We were purchasing glasses and had several questions regarding our existing warranties. Megan was exemplary in every aspect. She was professional, pleasant, highly knowledgeable and a joy to work with. We cannot commend “my eye Dr” enough for the pleasant staff. Megan made us feel like we were part of the “my eye Dr” family. You will NOT be disappointed as a customer!