MyEyeDr.
3911 Fountain Grove Dr,
High Point, NC
Get online care · myeyedr.com
3911 Fountain Grove Dr, High Point, NC 27265, United States of America
+1 336-889-2225
https://locations.myeyedr.com/nc/high-point/3911-fountain-grove-dr
B. J. T.
1 year ago
I had a very good experience with this doctor's office. Check-in on line made this quick and easy, and the exam was great. Dr. Lindsay, is an amazing optometrist and has a genuine care for his customers. Picking out my frames was a fun experience and the ladies there were there to assist every step of the way. Glad I found this office.
Greg Carlton
1 year ago
I see the other reviews,but I have not had a bad experience here. The doctors and techs are very friendly, the office is clean, and the process has been smooth each time I go. The frame selection is also pretty affordable and straightforward.
Stephani Jansen
1 year ago
Was told over the phone appointments were 2-3 months out. I scheduled one anyway and gave receptionist all my info. Appointment time came and I had not received a call, email, or anything asking for paperwork to be done or confirmation of appointment. I had a friend take off work to take me to my appointment. After waiting months for this.
The receptionist, after giving my name and appointment time to her, said “Due to no response to confirmation calls, we will not be seeing you today.”
I told her I didn’t receive a call and asked my number they tried to call and she gave me a 571 number (Apparently Virginia because I googled it). I have had the same phone number for years.
Never lived in Virginia. I gave her my actual phone number and she said “Just because you don’t recognize your number or gave us the wrong one, doesn’t mean you will be seen! You didn’t confirm your appointment so it was cancelled!” How could I if they sent it to the wrong number?!
It was very clearly a clerical error on their part. But she was very rude to me about it. And refused to accept any responsibility.
She said “ we can get you in tomorrow at 1pm.” Which is odd considering it took months to get an appointment. I’m wondering if it’s a discrimination thing because of my insurance or because I am white.
Still have yet to receive any confirmation of my appointment today. Not even sure she put me or my actual number in the system for an appointment.
Called after I hadn’t received confirmation text or email.