MyEyeDr.
4337 Florida Ave S,
Lakeland, FL

I had a great experience today and for the first time the customer service was amazing. I was greeted when I came in, and all the staff were really friendly. I wanted to thank Ivania for going above and beyond and making sure my contacts came on time and processing everything correctly with my insurance. I am grateful to have connected with an employee who was well versed in her role and truly cared for me as a patient. Ivania was wonderful and she made my day by taking great care of me. Excellence should be celebrated and rewarded!

I have been seeing Dr. Parrish for years. The service and wait times were awesome. Never behind and if so, not much. Now, this corporate entity called MyEyeDr is just that. A corporate entity. I could never get an appointment with Dr. Parrish that was convenient. My appointment was at 3:00 and here I still sit at 4:20. Absolutely no reason for it and my time is valuable. The whole experience is like herding cattle to be slaughtered. Wait. Move to the next area. Get something done. Wait. Move to next area. Wait. I have never sat in a room waiting for Dr. Parrish like I am sitting in a waiting room right now waiting to see this doctor. I just heard an employee outside of my room say, we have another patient waiting. I watched another customer needing to go back to work. No one seems to be in a hurry to close customers out, see patients.

Deirdre In the Eye Glasses Delivery Area helps me each and every year with my glasses adjustments ~ all the while being so very patient, professional and kind! She is the BEST and one of my favorites to have help me! Arial the Manager assisted me this year when the delivery of my glasses were running behind through no fault of her own…she was very thorough and professional. She continually followed up with me to keep me informed. She made the outcome a pleasant one. She is a true asset to the Company!! Tory and Katie help me and my Husband with our orders and have been great to work with! The both do an absolutely amazing job! We are definitely a My Eye Dr. Family and have been for many years! 🌟🌟🌟🌟🌟