I’ll definitely return for future eye care needs. These customers service was gr8. Me and my children were greeted when we arrived. Jameson, at the front desk, was very knowledgeable about various vision insurance plans, which I needed because the benefits from our current insurance had not renewed yet 😳. Not only was I able to establish a policy that I could use the same day for me and my kids, it was affordable and has good benefits. 😊 Also, the service was smooth with no long wait times. Ashley, helped to make us comfortable with our initial screening and questions and Dr. McGowan made sure each person had what they needed to see well.

Horrible customer service, I didn’t answer their confirmation phone call or call back to the voicemail that was left primarily due to my wife’s chemo treatment and didn’t think I had to. Went into store for appointment and was overbooked by somebody else because I didn’t confirm my appointment. She apparently answered the phone. My RESERVED appointment I checked boxes online for after constant marketing harassment was my confirmation. Unless I cancel I will be there as most other doctors or other offices typically use for their standard operating procedures.

Jameson, the General Manager was awesome! He was extremely patient with me even though I took forever to pick out my glasses because I was so indecisive. He answered all my questions and really made this whole experience super easy! I will definitely be back!