Leslie Whitaker
4 months ago
Kudos to the staff at Burke My Eye Dr. Starting with Lee(pre-exam), Dr. Sarb (very thorough exam, answers all questions completely), Kevin ( filling order, adjusting glasses) and Mr. Shafiq (office manager -everything runs smoothly), I had a very complete, professional and pleasant exam. I highly recommend this office. You will receive excellent care.
Nicholas Nguyen
6 months ago
I would give this place a zero if I could. They made me wait for close to an hour even with an appointment. Upon checking in, I asked them to verify insurance coverage and they informed me that all is good. After I was seen by doc, they pushed me hard to buy lenses from them, much like a used car sales person. When I refused, they informed me that the eye exam was not covered because I can only do it every 12 months. They then charged me $360 out of pocket to pay for exam. What a bunch of con artist and scammers. If the insurance didn’t cover the exam, they should’ve informed me right from the start!! I will definitely not come back again nor would I recommend this place to anyone.
MyeyeDoctor Customer service is great. questions and concerns answered promptly. My rating is for MyEyeDoctor but I do have to mention this additional bit.
I cant say the same about the lab that gets the lenses and frames together. Delayed 2 times now. Its going to be close to a month now for my Frames to arrive. For some people their glasses are needed 24-7 for crucial tasks or even driving. This has become an annoyance at this point. Obviously this is out of the MyEyeDr location's control but something has to be said.