MyEyeDr.
5809 Leesburg Pike,
Falls Church, VA
Get online care · myeyedr.com
5809 Leesburg Pike, Falls Church, VA 22041, United States of America
+1 571-290-6080
https://locations.myeyedr.com/va/falls-church/5809-leesburg-pike
Asil Al Maqtari
1 year ago
**I was called a BROKE BOY & BROKE B*TCH by their “GENERAL MANAGER” ANNGIE PAZ all because I choose to purchase the 60 day supply of contacts instead of the one year supply**
I am really upset that I am writing this review because I hold this place very dear to my heart. It was where I got my first pair of glasses as a boy. It’s where my parents took all of our siblings to get eye care since my childhood to us still going now.
I went in to re order my 60 day supply of connects. The wonderful women informed me that my prescription is expired, and that I would need to have an eye exam before I get new contacts. I asked if they had any slots open for today if possible she said she didn’t which is completely fine. I asked her after that if it was possible to get a one day supply for my Truck route I needed to do on Sunday & that’s when the manger Annie Paz rudely interrupted our conversation and said in a very unprofessional, rude, aggressive, and Sassy manner. “No you can’t! I’m on to you I remember you from last time. You always do this you always ask for a spare contacts we have it in the notes you can’t get any free samples“ I was taken back shocked and surprised by her tone and facial expressions it was as if I asked for a free yearly supply. I told her ma’am I’ve always gotten free contracts in time of emergency which I am deeply grateful and appreciate for because I know that’s not something I’m entitled to. No has said anything to me about this for almost a whole decade, if I can’t get any that’s 100% okay I am not entitled to anything free in this store. Which she later keeps going on and speaking to me in a very rude, dismissive and aggressive. I got very upset and called her out on it her rude behavior. She kept shouting at me to leave and as I was leaving she mumbled “that’s why you only get a 60 day supply because your a BROKE BOY Because if you weren’t you would get the 1 year supply but instead you only get the 60 day supply” Which I was very shocked & taken back by the comments and I said what did you say? Thinking I must of heard something but no the general manager Annie Paz reiterated the statement. “That’s why your a broke boy, a broke b*itch” you get 60 day supply just get the 1 year supply if you weren’t” I pulled out my phone to record the situation and that’s when she got upset and said I can’t record her and called the police. I patiently and respectfully waited outside until the police came. I told the police everything that happened they talked to her as well. The police after getting both statements apologized to me for having a really bad experience and the store manger is asking you not to come back. I was hurt that a the store I grew up going to since I was a kid would treat me this way. they will call me names because of the product I choose to purchase from them. I am very grateful for all the amazing doctors amazing employees who took take of me in the past. Im grateful for them going out of their way and giving me free 1-3 day supplies of my contacts when they don’t have. I understand I am not entitled to anything free. I was upset at the aggressive and rude manner in which I was told after years of them being okay with it, and for being called a broke boy for choosing purchase the 60 day supply instead of the one year supply. I like the 60 day supply because it’s much easier to maintain and if I lose one contact I can easily replace it instead of the 1 year supply which.
Michael Davis
1 year ago
I was totally impressed with the Service the atmosphere the helpfulness of the employees. The doctor was just fantastic. I would recommend this “myeyedoctor” to anyone that I meet, it’s just a great place to be if you want good quality service.for your eyes 👀!!! …
Dies Fellow
1 year ago
Great eyecare service and great customer service.
Yea Kim was awesome! Knowledgeable, professional, curteous and quick but still thorough.
Amanda was also fantastic! She was helpful and patient while explaining my purchase options and insurance specifics.
Would highly recommend. 5 stars!!