I was running late to an appointment and called ahead to tell them my exact eta, to which I was told that they could still take me as long as I arrived by that time. I walked in one minute before the time I said on the phone, yet was forced to wait more than half an hour on an uncomfortable bench in the office just to be told that I needed to reschedule. I understand that I was late, but it is VERY frustrating to be lied to about the fact that I can be seen. Waste of gas and my time! I love the North Street location and will only be going there from now on.
Very helpful and informative. Noticed my old glasses were in a broken case, and gave me a new one. Thanks for taking care of me.
Morquita Andrews
1 year ago
Due to cancellation more than 2 times apparently I'm told we need to make a same day appointment. Lets just say I was respectful enough to not bring my kids in with covid which I would think you would appreciate. Now I will gladly be seeing another practice. Thank you in advance!!!!