Onika

I came in a few days ago to check on the status of my order and the lady at the front desk who “helped” me, she had blondish brown hair and glasses, freckles I think, was so rude. I’m sorry, but there’s no need to act rude for no reason especially to people you don’t even know. All I was doing is checking on my order status considering I called three times and no answer. She had told me there was a problem with my order and they had to re-order it and I had to wait a few more weeks now which is fine. But TONE LADY! She also tried to tell me that I didn’t order on the day I ordered when I know what day I ordered exactly. In a world where you can be anything just be kind and do your job nicely and correctly. If you don’t like that and it’s too much to handle THEN get a new job!!!!

Kywie Bee

I've had an extremely frustrating experience here with Dr. Knight, I will not be returning due to this. I went for my regular check up so I could update my lenses&order contacts. The exam felt extremely rushed. Right when i sat down for the exam Dr knight told me i needed daily contacts. I was not given a trial set before ordering. Once I recieved the contacts they didn't fit- they wouldn't go in, just scratch my eyes& slide around. I called back and had them looked at - Dr Fritz discovered they weren't fit for my eyes. So he reexamined&gave trial of the right ones, which did fit. I called back notifying of this in which I was told I will not be getting a refund nor can I exchange the incorrect ones for the ones that do fit. This entire experience has been a huge waste of my time and money. I now need to order all new contacts which is costing me at least double what it should be. As well I have 6 months worth of contacts that aren't even right - I have no choice but to throw them in the garbage. Please find elsewhere for your eye care.

Pink Floyd

Visit one with Dr Fritz? I went with a family member and saw him also, My daughter saw him for an eye infection and he was super sweet. We were very happy with the doctor. I was super impressed with him. He explained everything. I did order 2 pair of glasses. I was never offered the anti glare so I though it came with my glasses. Now I was told I would have to get another 2 pair and it would be so much work for the lady to even check if they can apply that after the script is done. WHAT? Is that not their job? So I paid for my sons transitions but they are useless and my 2 pair are useless. Took another family member there and saw Dr. Knight it really was like night and day this doctor did not explain anything, was rude, and very rushed. I made sure the next pair of glasses will be perfect for her. I will never go back there to see Dr Knight even if my eyes are falling out. My daughter was very upset that he said NOTHING besides she was slightly near sided. Told her to wear glasses if she can see better if she cant dont wear them? I dont think he ever looked at her chart he told her she did not need allergy drops that the other doctor told her to use. These drops have really helped her eyes. I was called to a counter when I picked up my glasses and rushed out. So now we have 3 pair of glasses that are useless because we were not offered the antiglare. I have used my old glasses but what a waste of money!