MyEyeDr.
875 N Milwaukee Ave Unit 300,
Vernon Hills, IL

They had the wrong phone number on file for me so they cancelled my appt without notice. Drove all the way to the office, they didn’t bother to send an email or any other form of communication. Unprofessional staff interaction when I went in for scheduled appt. I would recommend Doctors of Optometry in the same plaza, they are a lot more professional and take the care of their patients more seriously!

This location just gave me another reason to find a new eye doctor, so the first reason is that they are open on Mondays but yeah there is no doctor in on a Monday and if they are open on a Monday they have to have doctors in on Mondays for appointments Not only that every time I have bought glasses here they have pushed me to buy the warranty to cover the glasses and I have been OK with purchasing the warranty because I have been told every time that it would be a one year warranty I just had to stop in this location today to take advantage of the warranty for the first time and I found out that it was a one year one time warranty. And that is unacceptable because I have always been told that it is a one year warranty not a one year one time. The only thing that is good about this place is the doctor herself. She is very nice and very helpful. I would recommend the actual doctor to anyone, but I would not recommend my eye doctor for buying glasses.

Bad customer service. No Respect for appointments. My appointments were canceled without my approval. Absolutely unacceptable. Unfortunately, I cannot give it a zero star.