MyEyeDr.
961 Brodhead Rd,
Moon Twp, PA
Get online care · myeyedr.com
961 Brodhead Rd, Moon Twp, PA 15108, United States of America
+1 412-262-1530
https://locations.myeyedr.com/pa/moon-township/961-brodhead-road
Debbie W
1 year ago
I cannot say enough good things about every single person I met at this office. I was very nervous to go to a new doctor and everyone made me feel so comfortable and welcome. The technology they have eliminates the need for all the tests that used to make me uncomfortable. The doctor was extremely kind and thorough and the folks in the optical office were beyond helpful and patient. I am so excited to have found this gem in Moon Township!
Katlyn Lenz-Zanis
1 year ago
I have been coming here for years, since before it was "My Eye Dr".
Today I had a 3pm appointment, which I knowingly arrived 45 minutes early for, and was prepared to wait.
I arrived and checked in letting them know I was aware I was early. Two of the front office women told me that they hadn't even had their lunch yet (like it was an inconvenience that I was early), then said nothing. I then said that's totally fine, I'll just go wait in my car.
I then get a call from the office telling me that I had just walked away, when no one was even saying anything.
She then proceeded to tell me that I never confirmed my appointment, and that I was on the "over flow list" and that my appointment was taken.
I said I absolutely confirmed, because someone called me to confirm and to let me know that I was eligible for an exam, but not for contact lenses. To which I said that's fine, and confirmed.
She read me the notes from that confirmation call, but still said I never confirmed. I was so infuriated that I told her to cancel any and all future appointments, that I would not be coming back.
I've worked for 3 doctors offices-in the front! I'd never speak to someone the way I was talked to. I'd never frown upon a patient being early. I will not be returning, even tho Dr Katherine Mirich is a sweetheart.
Denise1931
1 year ago
I just have to share our experience at My Eye Doctor Moon Township. I couldn't have asked for better customer service from Russell O'Leary and truly everyone answering phones! I was needing advice on contact lenses and pric. Russell went out of his way to make sure I understood the Precision 1 brand, the price of it and how to complete our rebate. The staff there is just fantastic and this will be my new place for yearly appointments and materials!