Neena Chacha, O.D.
,
Souderton, PA

Rude people. My family member had an exam here last year. This year, due to their insurance being out of network, they were subjected to harsh verbal abuse for their limited English proficiency. When my family member requested the previous year’s prescription, the staff handed them an expired result, resulting in unexpected out-of-pocket expenses for another exam at a different facility. To all those considering this place, take heed: if you’re not fluent in English or unwilling to bear their exorbitant fees, brace yourself for an appalling encounter marked by rudeness, underhanded dealings, and unrelenting yelling. This is a warning to avoid such a distressing ordeal.

Dr.Chacha is SO friendly! I am so thankful for her professionalism and guidance during my exam and while picking out frames. The staff is helpful and booking appointments online is a breeze. Dr. Chacha is very trustworthy and extremely knowledgeable. I am grateful for her caring and compassion- she is the best of the best!

I just had the pleasure of getting my exam with Dr. Chacha. Her staff was helpful, they took me same day. She was very patient and knowledgeable and if I didn't understand something she explained it. I really felt like she had my best interest at heart. Staff was down to earth and worked with me as far as finances go. Every where else I have been as far as optometrist, I felt like a part of an assembly line. I never felt that here at all. Once again wonderful experience. Highly recommend!