New York Ophthalmology - South Bronx
329 E 149th St Floor 2,
Bronx, NY

The wait to see the doctor is too long of a wait. The doctor’s office at 329 E 149th St 2nd Floor Bronx NY 10451sent me numerous text messages more than five.notifications/ reminders about my scheduled Saturday, 11/18/2023 appointment for 9:45!AM. But, on that day at 11:55 am. Waiting too long, I asked the person in the front counter when I am going to.go inside to see the doctor. At that moment already patients that came after me had gone in to see the doctor. That does not make any sense. How come I am still waiting? Then suddenly another patient shouted out and said their appointment was at 9:00 am and they were also waiting to see the doctor. They need two doctors for Saturday not one. I had to leave and asked to reschedule and was told no other appointment until January 2024.Since the doctor won’t be working Saturdays for the month of December 2023. This mean my insurance got charged for that appointment I never got to speak with the doctor and don’t know my results. Very bad service.

This was my first time at this place. The staff as well as the Doctor were very PROFESSIONAL AND PLEASANT. I really felt comfortable and at ease. The eye doctor, Dr. Viriya was very informative about my eye problem and gave me so much advice on what to do. She was referred to me by my Aunt Arnette. I was not disappointed for my first visit. Thank you all for your COURTESY, SERVICES and your POLITENESS.

My uncle was scheduled to have eye surgery it was frustrating to find out what time were they were to pick him up the office said someone would call by Friday no one did until late Sunday afternoon. After calling all the numbers on the paper he was given one nurse was rude and sarcastic I told her who works from a surgery on a Sunday she said to call the morning of his surgery. After making a complaint I spoke with a very nice man Mr Martin he took care of everyone including the 2nd surgery. He was so nice to speak to .. everybidy had cells but yu could never leave a message