New York Optical
,
Brooklyn, NY

Got there a half and hour before my appointment time. And stood for 2 and a half hours. That's terrible service. The doctor said he was the only doctor available but the staff had the whole place packed. I went there for my son to get a exam. I will never go this facility again. If I can give 0 stars I would.

NY Optical have great selection of designers eye wear. The service of the Staff is excellent and the optometrist are compassion and caring very professional and attentive to your need. Dr. T is very good and he is caring about your situation with your sight. A very savvy Dr. That does the up most for your eyes. So you be able to see life in its most spectrum visual atmosphere. A visit to NY Optical is really an experience that you will enjoy.

I called for an appointment the day before and was told by the receptionist to walk-in the next day at 3PM. The next day, I arrived and I handed over my ID and insurance card. I didn’t wait long and was soon being examined by Dr. T. He was friendly and was genuinely curious about my life and well-being. I felt comfortable and safe. He was thorough and the exam was finished in about 30 minutes. The next step was billing. They couldn’t find my insurance, so they were ready to bill me 100% out of pocket. LUCKILY, Mayra Alvarez, the office manager was there and she said that she would try to find my insurance information. She was a huge help and I had a sigh of relief!!! Overall, I had a great experience and would recommend this business. I was there for two hours, but if I had all my paperwork in order, it would have been more swift! Great team I encountered!