Newport Eye Physicians
1441 Avocado Ave #501,
Newport Beach, CA
1441 Avocado Ave #501, Newport Beach, CA 92660, United States of America
+1 949-640-2010
http://www.newporteyephysicians.com/
Bryan Kopecky
1 year ago
Do not trust Dr. Barnett or her staff – they are dishonest, unethical, and greedy. I selected them from my Blue Cross insurance plan. I reconfirmed they take my insurance upon scheduling. They copied my insurance card & took my co-pay up front. Then at the end of the appointment, they claimed they don’t take my insurance and attempted to talk me into paying cash. I balked, as this appeared to be a bait & switch scheme enabling them to make more money verses accepting a lower negotiated insurance rate. But I did agree to pay $250. for a complete contact lens fitting, which is very expensive for this service. After 3 weekly fitting appointments, Dr. Barnett could not find a proper lens for me. Incompetence? She said her process can take extra time.
I asked for contact lens pricing, but they wouldn’t provide me with pricing because she hadn’t yet identified a fit. Then I learned they would charge me $75 for a prescription thereupon, an undisclosed hidden fee, as this was to be included in the $250. I paid. Two other lens providers told me this was not standard practice. Dr. Barnett Only attempted to fit me with Daily lenses, refusing to try Weekly or Bi-Weekly lenses when I requested. Other providers told me this was so she could make the most money.
When I asked to try two final lens samples which were recommended to me, her office sent me a letter saying they have concluded the lens fitting process. In this letter, they told me they applied my $250 toward the Eye Exam (which was covered by my insurance) and that since her lens fitting was complementary, they were abandoning me without completing it. So here I sit without a proper lens fitting which I paid $250 for.
Alex K
1 year ago
I have been visiting Newport Eye Physicians and Dr. Kermani for the past 5 years and he has always done a superb job. His friendliness and knowledge helped make the entire process as seamless as possible. All the staff are also so kind and willing to help. Great office!
laguna niguel
1 year ago
Dr. Kermani is amazing! Very knowledgeable, kind and caring, I highly recommend him!