I have been a patient for some time and really like Dr Nicola, but after today’s phone interaction with her front office staff, sadly, I am considering taking my business elsewhere. I have been trying to call and schedule my appointment for severals days, left a message and received a call back from Felicia. Felicia seemed to not only lack basic phone etiquette skills, but was downward unfriendly, impolite, and rude. After speaking with her twice, I’ve asked to speak to someone else and she advised me she was THE ONLY ONE who can schedule my appointment. If this is the case, Dr. Nicola, your practice is in trouble. I highly recommend some basic phone training for Felicia, so she can help your practice succeed and retain your patients.

"I absolutely think the world of Dr. Nicola. I have been given the best care that any person could ask for. Dr. Nicole's office staff are also amazing individuals. I recommend Dr. Nicola to anyone who is looking to find a caring and excellent physician.

Dr. Nicola has taken care of our entire family for years. We lover her and wouldn't go anywhere else. She is extremely knowledgable but also very approachable. She is great with kids. She spends extra time answering questions and explaining everything to me. Her staff is friendly and helpful. And her office is clean and inviting. I highly recommend her!