The staff and Dr. Sarah Kujawski at the Shelby location were very professional and pleasant. My glasses were ready quickly and I was comfortable with the entire experience.

I was told my my doctor that I needed a field vision test due to my eyebrows drooping. It was affecting my vision which is why I went to both my eye doctor (previous to this to get my vision tested) and my other doctor. I asked the tester if there was training she did to learn how to conduct the test and was told someone showed her how to do it and my test was her 5th one. The chin bar moved the entire time and I was told that was normal. Also, lights directly in my field of vision kept blinking and at one point I asked if that was correct and she said no and would try to make it stop. This happened on 3 of the 4 tests. (2 tests for each eye). My chin was in the middle bar during one test and my eyes had to be taped more than one time. I should have told the doctor, totally on me, but I called my doctor from the parking lot and told him what had happened. He sent me elsewhere and it was a totally different experience. Girl that did the test had been doing them for 15 years. Test took a quarter of the time and then doctor put results on the screen and explained, examined my eyes and took some measurements. None of that at Normandy. That being said, all were nice, but would not return.

My son & I were seen by Dr. Kurjawski she was very nice and professional. I appreciated that she worked well with my son because he is autistic. She explained to me that I'm starting to develop cataracts but not to worry about right now. Also I need a prism in my lenses due to a weak muscle. Also the Optician Meg was real nice and did not rush us in choosing our new glasses. She was patient and friendly. We've been coming to Normandy Optical since 2015. Very satisfied. 😊