North Ridgeville Eye Care: Dr. John Novak, Brooke Bader & Jennifer McNamara
7079 Avon Belden Rd,
North Ridgeville, OH

!! Update: provider was able to figure out my insurance policy. End Update !! Didn’t tell me they did not use my insurance making me pay out of pocket for my entire bill.

This was my first time visiting this facility/Dr. Novak, and due to a last-minute scheduling conflict, I had to bring my 4-year-old son with me to my eye exam. I had never brought a small child with me to an appt like this so I was little nervous. Both the staff and doctor went out of their way to accommodate me, and even let my son “help” with a couple things and sit in my lap at times. In addition to being pleased with the overall service, I was very impressed by how accommodating they all were and how welcome/engaged they made my son feel during the hour-long appt. Definitely 5-stars.

These are some of the nicest ladies I have ever had to deal with. From getting in to order my glasses to the person who spent a lot of time with me to get just what I felt I needed. What a great experience! Even during these trying times, they were so kind.