The process was smooth from the appointment setter to the check-out desk. I know the belief is "time is money" in this world. But, it seemed a little too obvious with this eye doctor (Ellen Ngo). I felt like I actually heard the "tick tok" as she was speaking "at" me. Relax folks. FYI: If you're a cash payment patient they'll take that payment at check-in...prior to services rendered. I'm sure if she could, she would take it at appointment setting.

The staff is very friendly and professional. I would highly recommend Dr. Ngo. She did my cataract surgery a few years ago and my eyesight has been 20/20 ever since.

I have seen Dr. Frazee at North Texas Eye Center for many years and am delighted to share my positive experience. My primary care physician recommended him to me, and it was easy to understand why after going to his office. From start to finish, the service was outstanding, and I felt confident that my eye health was in capable hands. Most importantly, it is obvious that Dr. Frazee genuinely cares. Upon entering the clinic, I was greeted warmly by the friendly staff, and the waiting area was clean and comfortable. The check-in process was efficient, and I did not have to wait long before being called in for my appointment. Dr. Frazee demonstrated high professionalism and expertise during the examination. He took the time to explain each step of the process, patiently answered all my questions, and ensured I understood my eye test results. I felt at ease and confident in his knowledge and skills. One thing that stood out to me was the advanced technology and equipment used in the clinic, which provided accurate and detailed results. It was evident that the clinic is well-equipped and up-to-date with the latest advancements in eye care. The waiting areas ensure a comfortable and relaxing experience. The overall experience at The North Texas Eye Center was exceptional, and I highly recommend their services. The staff was friendly, the clinic was well-equipped, and the care and expertise provided by Dr. Frazee was commendable. I left the clinic feeling satisfied and confident in my eye health, knowing I had received top-notch care. I highly recommend Dr. Frazee to anyone needing professional and compassionate eye care. The exceptional service, advanced technology, and personalized approach make them a top choice for eye care services.