James Burger
7 months ago
I don't review doctors often, but I needed to put out there how good Dr. Andy is. His nursing staff was very friendly and efficient, but he's a rock star. His bedside manner is incredible, and he explained everything to me in terms I understood. He fields questions like a champ, and gave me very clear, actionable items to make sure I was doing the right thing for my health. Very personable and down to earth, while I don't wish for health issues I definitely hope I can see him again in the future.
Jessica Christie
1 year ago
I have a lot of anxiety about going to doctor's appointments, especially at new places. This was a really pleasant experience all around.
Wen-Hsien Yang
1 year ago
I have seen couple of doctors at their Novi facility. Dont have any particular issues with doctor's there but only when you can pass through the complexities of their office management personnel. Right from the appointment confirmation to billing everything is an issue.
Everyone hides behind some obscure policy in the document to charge extra fees (including rescheduling). I understand appointment scheduling can be challenging but at the same time they could be considerate. Doctors cancel and reschedule citing emergencies all the time but can't patients allowed to sometimes? Last time I was there, the doctor arrived almost 60-75min late citing an eye surgery. I understood there can be emergencies.
So do regular people...Anyways, just want to share my experience and be very careful while making/changing/cancelling an appointment. Office staff are very inconsiderate and rude!!
I don't review doctors often, but I needed to put out there how good Dr. Andy is. His nursing staff was very friendly and efficient, but he's a rock star. His bedside manner is incredible, and he explained everything to me in terms I …