Joan Hanebury

I just had my first cataract surgery with Dr. Bloom and am so very happy with the results. Everything went so smoothly from start to finish. I am amazed at how I can see now and am ready to have the other one done. Dr. Bloom puts you at ease, is very thorough and an expert in his field. I would highly recommend Dr. Bloom to family and friends. The staff is very helpful and friendly and the surgical coordinator, Karla is wonderful.

Mo Jaffer

Hello. I’m a licensed medical professional for many years and do not usually write any reviews for healthcare facilities. My review is more of a recommendation that a criticism of the care you provide. Front desk was excellent. Very good check in process. Waiting time is excessive. Waited like an hour to be called to just see the medical assistant for every appointment. I do understand that emergencies and urgent visits do happen which can increase waiting time. Perhaps you should consider looking at your overbooking rate to compensate for the no show rate if you employ this procedure. It’s quite a long wait for a five minutes or so exam by the doctor. The medical assistant who saw me was very kind but she had no idea of the history questions she asked me. She could really not explain the symptoms to patients who do not understand the question regarding symptoms which can adversely affect the care/exam provided by the doctor. I’m my case, the doctor did not review the symptoms questions so I assume he based his evaluation on the medical assistant’s documentation. My allergy which I gave them is my last visit was either not entered or missing in the system. A little more training and education for medical assistants may benefit your patients. Dr. Brennan was great with excellent bed side manners and very knowledgeable. Lastly, your facility is older and did not appear well maintained. The bathroom was dirty with no toilet paper. Not sure if you have a cleaning person during the course of the day instead of just after your office is closed. Your office is quiet busy with many patients. Thank you for reading my recommendations. I will definitely be returning to your office to see Dr. Brennan.

Matt528

Zero! Had an 8 am appointment and was told to arrive 10 min early to fill out updated paperwork. Doors did not unlock until 8 am on the dot. Looked like workers were just coming in at 8 am and later. Did not see one Dr. Come in my 8:25. Waiting room was filling up and by 8:20 am - not one patient was called. Meanwhile 8:15 and 8:30 patients were coming in. By 8:25 I left without seeing the doctor. Your time has no value to these people. We all had places to be which is why we schedule the earliest appointment. Horrible management of a practice. Not much to do other than find another provider.