Unprofessional. The staff and optometrist were vague, slow, and incompetent. The optometrist recommended a different brand of contacts for no reason other than they were more expensive. I waited for an additional 27 minutes for the optometrist to rewrite the presciption. When I went online to order the optometrist still he'd not changed the presciption for my preferred choice of contact lenses. I would have rather gone to an optemologist.