OHSU Casey Eye Institute Clinic, South Waterfront
3303 S Bond Ave Building 1, 11th Floor,
Portland, OR

Developed strong astigmatism. Ophthalmologists here insisted it was merely dry eyes over a two year period. Went to a strip mall in Tucson Arizona and they adjusted my prescription perfectly. I wasn't able to safely drive a car at night with the prescription I got at Casey Eye. Now I have perfect vision at night. On top of that they kept telling me that I might have glaucoma without being able to confirm or deny with certainty over a three year period. I do not have glaucoma. You'll be better served at a random Costco or Walmart. I cannot possibly exaggerate how unprofessional, rude, dismissive, and ultimately wrong they were.

I have been seeing Dr. Elizabeth Edmonds for several years for glaucoma. Today in the office was a typical visit which was excellent. Very efficient staff at check-in, Pepper and Biff, also very friendly. Assistants to Dr. Edmonds, Jacqueline, was very nice and explained everything. I was sent for imaging over to David and also has incredibly excellent manner with patients, showing me some images and talk to me through things. In all regards an excellent experience, which is why I continue to receive my eye care here.

I accompanied a 89 yr old family friend to her appointment and was flabbergasted at the lack of respect and common decency she received. Her appointment required eye measuring and photographs. She is in a wheelchair, and unable to stand anymore, and the technicians became frustrated with her for not being able to stand to properly reach their equipment. She was made to feel as though she inconvenienced them, was a burden, so they rushed her and became frustrated, visibly. Your duty is to provide proper care and respect to any, and every patient you interact with, chair bound or otherwise. Absolutely unacceptable.