kaylyn Y

Immediately after my son was born, we noticed a “bounce” in his eyes. I was able to get it on video for my pediatrician who sent the video out and referred us here. We waited 3 months for the appointment and about a week before, they called to reschedule because “the doctor wouldn’t be there the day of our scheduled appointment.” Doctors have lives also so I completely understand. The receptionist told me the next available appointment was 2 months away, and I told her absolutely not. She was able to find a sooner appointment 2 weeks after our original scheduled appointment. The day of his appointment they called and pushed back our appointment by 40 mins. Then called be again an hour later to say that the doctor had a surgery and that we would have to wait around. We drove 3 hours there and back. And waited for 2 hours (which we were prepared for) for the doctor to speak to us for less then 60 seconds. Came in looked at his eyes, said it’s normal and quickly walked out. Asking the staff when her next appointment was as she was leaving our room. Didn’t ask us about other concerns. Just said it’s normal. I definitely don’t feel like she even watched the video that my pediatrician sent, or even looked at his chart. After waiting 3 months plus 2 week reschedule and another reschedule the day of the appointment. And waiting 2 hours, we probably would of felt better if she sat down and had a genuine conversation about our sons eyes. Still feeling very uneasy about his eye movement and will most likely have him looked at my someone else. The woman who did all the questioning, eye exam, and dilation drops was very friendly and seemed like she knew what she was doing and really liked her job. Doctor and front staff seemed nice, but I probably wouldn’t recommend to anyone. Something as serious as your child’s vision deserves quality time and care.

Natty Ivey

I swear. We always wait at least an hour just to be seen. We’re in here currently waiting 🙄 worst management system I’ve ever seen. …

Tanja Forbes

I’ve brought 2 of my children here, most recently my 8 yr old to see Dr. Zapeada. She is fantastic. She answered all of my questions and was so good with my daughter. I have nothing bad to say about our visit! I would definitely recommend bringing your kids here for eye care!