Olde Towne Optical
401 Meridian St N,
Huntsville, AL

This place was great. I went in with my prescription and they sat down with me and got everything taken care of. My glasses came in and Cassandra called me right away, due to her remembering I was leaving on vacation soon, great service and will continue to use them for my glasses!

They tried to make the glasses right and sent them out to help remake the bifocal. Bifocals are still wrong and the frame fits weird. Discovered the right stem looked like it was broken when sent out to remake the lenses by the outside optical shop they contracted. Seems they tried to glue it back on. The difference is clear between left and right joints on the frame. Whoever polished the lenses, they now create a weird reflection and I can’t wear them while on the computer. Should have went to Costco.

Tina and Ruth provided extra support to help me. They gave yes/no suggestions to frames as I put them on and off and recommended the color, size, and shape. When the glasses arrived, the prescription was too strong, and Tina coordinated with the doctor to have my refractions compared before ordering a new pair. They give time and attention to customers to ensure postive results.