Duane Sartori

Dr Dodds and his staff are very friendly and concerned about my needs. Worked with me to make sure my prescription was correct. Addressed my condition well and made me feel secure in their treatment plan!

Euphy

(My username isn’t in the system because I want to remain anonymous) I’ve been coming here in my early teen years but now that I’m 21, I’m going to find another optometrist. Dr. Brockbank was alright and you know, did his job like any other doctor. There was one appointment where it took so long and while he was performing the exam, there was no enthusiasm out of him and overall felt rushed. The main reason why I want to change doctors is because of the billing part of this facility. I’ve given them my insurance and the billing lady made it clear that I didn’t have to pay anything just for my lens (because I didn’t want new frames) and additional add-ons which was over $130, that’s fine. 3 months later and I get a statement bill of $245 making it seem like my insurance didn’t cover it, when in fact they did. They’ve sent this bill again a few weeks ago and I think it’s ridiculous that they’re not up to date with getting on contact with their billing company to stop sending a bill I don’t owe. What if an elderly patient received this same bill and called the phone # listed or pay through the website when they don’t owe anything?? Other reviews mention that this place only cares about $ and I might have to agree.

Anitra Whittle

I felt that my appointment was great. Good care, polite folks. It's all good. I got my RX filled and I'm so happy to be able to see well again. Thank you Dr Dodd, et al.