Ophthalmic Associates of Fort Washington
1244 Fort Washington Ave,
Fort Washington, PA

If you use insurance to cover your roution eye exam. Please don't go to this place. I was scheduled for routine eye exam and the provider knows well. But instead providing the correct code to the insurance claim, they filed as non-routine medical service. The service I received was the same basic routine service with eye glass prescription, no medical notes and no treatment of any eye condition warranted. I contact the provider’s billing department and they are rude and insist that it was not a routine exam. I even tried talked to Dr. Altemus. But she just to be evasive and said it’s the billing department to decide. The insurance attempted to call the provider to address the claim but did not get answer. Just be aware the fraudulent charge.

I feel bad leaving only 2 stars because the front desk was friendly & I liked Dr. Coates, however the woman who takes you back for appointment is so incredibly rude & condescending she ruined my entire experience. If it was just one time, I would overlook it, because everyone has bad days, but it has been 3 different occasions of this particular person being so rude, it was uncomfortable. Her attitude is rancid & she definitely should NOT be working with patients. Won't be going back.

I have been a patient of Dr Coats for years. I would never trust any other! Dr Coats and his staff are always about the patient and their wellbeing and making sure their visit in the office is on point. Thank you Ophthalmic Associates Doctors and staff!