Optic Trend
3001 Pablo Kisel Blvd Suite E, Brownsville, TX 78526, United States of America
+1 956-621-3311
Dora Mendieta
11 months ago
I definitely don’t recommend this for smaller kids my son was referred to by his PCP and it was just a bad experience I understand everyone’s experience are different. The assistant of the dr is very rude raised her voice to my kid a couple times was very impatient when it was just us there. The doctor googled side effects of my child’s medication to see if that was something that was causing blindness right in front of me making me more uncomfortable. Then proceeded to point at something on a chart and tell me that his was slightly bigger than the normal person but to not worry like how am I not going to worry!? It seemed like the doctor himself didn’t even want to be there (the whole attitude was giving off an I meant if I have to do it vibe.) Took him to a different eye specialist and I mentioned this concern to the doctor about the area that was “bigger than most people” and said that that part of his eyes were fine and normal size… The only really good thing about there is the front desk lady.
Home Pro Inspections
11 months ago
Dr. Marquez is outstanding! My daughter had an eye injury occur during our beach vacation. Dr. Marquez provided exceptional treatment and truly cares about his patients’ well being. Highly recommended! Thank you Dr. Marquez and your staff!
Thanya Hernandez
11 months ago
Do not buy glasses here if you have specific face measurements, which I’m sure everyone does. I was not told my face measurements in record would not be taken into account at time of purchase until I picked up my glasses and they were completely crooked on my face (witnessed by the front desk employee).
The front desk employee was very respectful, unfortunately the store’s policy (that I was unaware of) is awful. My only option for the glasses I received, not knowing my face measurements weren’t used, was to do a burning process to adjust the frame. I have had to deal with this process before for nonprescription personal sunglasses. I knew it would not work, and after multiple attempts the staff was not able to get them to be straight on my face. I went the second day and same result, however this time I made a fool out of myself and I left the office crying out of frustration that I paid 185 dollars on top of my insurance to have glasses that I will never wear. Even if my glasses would be straight on my face after the burning process, employee disclosed that they would revert back to their normal position which mean I would have to continue to go back to get them fixed.
I would have appreciated being told face measurements were no longer being done and I would not have purchased. I take my purchase buying glasses very serious as they are in my face every single moment of my life other than when I am asleep.
It is unfortunate that I did nothing wrong during this process and I could be offered no assistance.